Please note: The following advice has been updated as at 31/3/2020. We will continue to update this news post as further information is available.
The current pandemic we are experiencing with the Coronavirus (COVID-19) is of concern to us all. As Victoria’s State of Emergency is now in effect, Mt Alexander Timber and Hardware have established a set of guidelines as a precaution to ensure that we protect our employees, customers and the community.
Our store will trade as normal, unless advised otherwise.
In-store we ask you to:
- Shop solo, or with a maximum of 1 other person
- Maintain a 1.5 metre distance between our staff and other customers at all times. This social distancing is vital to the safety of all.
To ensure the safety of all; we request customers and visitors do not enter our store, drive thru or timber yard if: - You have symptoms of a cold which may include, a cough, runny nose, sore throat, fever and difficulty breathing. - You have been diagnosed with Coronavirus (COVID-19) - You have come into contact with someone who is affected, or previously been affected by Coronavirus (COVID-19) in the last 14 days - You have travelled overseas within the last 14 days and have not self-isolated for the period required - You have come into contact with someone who has travelled overseas within the last 14 days
We encourage you to reduce your risk of infection by: - Cleaning your hands frequently with alcohol-based hand rub or soap and water - Cover your nose and mouth when coughing and sneezing with tissue or flexed elbow - Keep a 1.5 metre distance from another person at all times.
We want to keep our employees, customers and our community safe during this pandemic and ask for your co-operation and understanding over the coming weeks.
If you are healthy, and have no increased risk factors, we want to see you in-store! Small business’ and our local community will need your support over the coming months, and we encourage you to continue to shop local and support local.
If you have any queries, please contact the store on 03 5472 1270.